SOFT SKILLS OUTLOOK
In order to harness the transformative potential of the Fourth Industrial Revolution, business leaders across all industries and regions will increasingly be called upon to formulate a comprehensive workforce strategy ready to meet the challenges of this new era of accelerating change and innovation.
Skills gaps—both among workers and among the leadership of organizations—can speed up the trends towards automation in some cases but can also pose barriers to the adoption of new technologies and therefore impede business growth.
The World Economic Forum’s future of jobs report 2018 suggests that employees will see an average shift of 42% in workplace skills between now and 2022.
These transformations, if managed wisely, could lead to a new age of good work, good jobs and improved quality of life for all, but if managed poorly, pose the risk of widening skills gaps, greater inequality and broader polarization.
Human-focused or soft skills like critical thinking, leadership and complex problem-solving will become increasingly important.